LeadOcto
Channels

Adding contact channels to your widget

WhatsApp, Calendly, puhelin, sähköposti ja omat linkit - valitse kanavat, joita ostajasi oikeasti käyttävät.

4 min read Updated 1 week ago Octo

Channels are the buttons inside your widget. Each one is a different way for a visitor to reach you. Add or edit them from the widget editor; the top channel becomes the primary, recommended action.

WhatsApp

The most-clicked channel in our data. You need your number in international E.164 format: country code, no spaces, no plus sign, no leading zero.

  • Right: 31612345678, 15034567890
  • Wrong: +31 6 1234 5678, 0612345678

WhatsApp Business is free

You do not need the paid WhatsApp Business API. The free WhatsApp Business app on your phone works, and messages land in your normal chat list.

Calendly

Paste your public scheduling URL, not the admin URL. The public link ends with the event name, for example https://calendly.com/your-name/intro-call. A 404 usually means you pasted the admin URL or the event is hidden.

Phone

Same E.164 format as WhatsApp. On mobile a tap opens the dialler; on desktop it copies the number to the clipboard.

Email

A plain email address. The widget opens the visitor's mail client with your address and a subject line pre-filled.

Custom link

For anything outside the standard set: LinkedIn, Telegram, a booking form, a case-study page. Paste any URL and pick a label and icon.

Reorder and pick a primary channel

Drag any channel row to reorder it. The top channel carries a Recommended pill in the widget, since most visitors click it first. Octo flags it in Insights when a lower channel out-converts your primary.